FAQS for dash across the land coming soon



I purchased the protection policy when I registered. How do I file a claim?

When you purchase a protection policy through FanShield, you will receive an email directly from them with the information on how to file a claim. If you did not see the email, you may go to this link to file your claim:  https://www.fanshield.insure/ohio-terms

As a Virtual Event, the policy will still function the same and filing the claim will follow all the normal protocols.

Please note the FanShield policies in regards to COVID-19 or go to FanShield FAQs.

Is it safe and secure to register over the internet? 

YES! The Rite Aid Cleveland Marathon has partnered Race Roster. Read their privacy policy.

Do you still accept paper registration forms?

Yes, we do. Please contact us directly and indicate your event of choice and we will send you the paper form along with the current fees. Email: info@clevelandmarathon.com

I registered for a Rite Aid Cleveland Marathon event and now I am unable to run. Can I get my money back or transfer to another year? 

We are sorry, but we do not offer refunds or transfers to future races.

How do I edit the information I entered in my registration? 

 How To Edit

What if I sign up for one event, but my training doesn't go as planned? Can I transfer to another sub-event?

You may transfer to another sub-event, but please note the Rite Aid Cleveland Marathon will charge a $20 fee to transfer your registration into another race (per switch) plus the difference in event fees (if upgrading). If an event is still open at the Expo/packet pick-up, transfers will be permitted for $20 plus the difference in event fees should you upgrade.

How To Transfer

I already registered, but cannot run. Is there a way to transfer my registration to someone else?

You may transfer to another person, but please note there is a fee of $20 to transfer. Find transfer instructions here. Scroll down on page

Can't I just "give" my entry to my friend if I cannot run?

No. Due to USATF rules and regulations, each participant must register himself/herself and sign his/her own waiver. Any walker or runner who is participating with another participant’s bib number can be disqualified at the discretion of the race director.

I do not remember if I registered and need another confirmation email? 

 No problem. You may confirm you registration here.

What is included in my entry fee?

Every participant will receive a short-sleeved shirt, goody bag, medals, finish line refreshments and more. Additionally, entry fees are used to ensure that the course is free of cars and safe for all participants. There is water and Powerade at every water station on course and refreshments at the finish line.

I purchased the protection policy when I registered. How do I file a claim?

When you purchase a protection policy through FanShield, you will receive an email directly from them with the information on how to file a claim. If you did not see the email, you may go to this link to file your claim:  https://www.fanshield.insure/ohio-terms

Can I change my estimated finish time or corral assignment?

Yes. If you entered your estimated finish time incorrectly during registration, or if your pace has increased since you registered, please edit your finish time before 5/1/2020.

If you do not make the above deadline, you may switch corrals at the Health and Fitness Expo, but you must go to the Solutions Desk and speak to a registration manager.

If you are attempting to move into one of the seeded corrals, you must provide proof of qualifying time.



Challenge Series

What is the Challenge Series?

The Challenge Series was developed for those who were ready to challenge themselves by running two days in a row (Saturday and Sunday) and to add more variety to the race weekend event choices. Participants can choose from four levels and will receive special incentives for completing the series.  See more details here. We offer 4 levels for the Challenge Series: 5K/Half Marathon, 5K/Marathon, 10K/Half Marathon, 10K/Marathon.

Why not just run two individual events – what is the difference?

Participants in the series receive much more than they would if just registering for two individual events. Each challenge participant receives two shirts, 3 medals (including a special challenge level medal) and an exclusive gift that may be picked up at the expo at the bib pick-up area.

What is the deadline to register for the Challenge Series?

The Challenge Series deadline to register for 2020 will be May 1 unless otherwise announced.

Can I walk in the Challenge Series?

Yes, you may walk or run either or both events in the Challenge Series. When you register, you will be asked if you are a runner or walker, please choose appropriate response at the time of registration.

Will I receive two separate bibs for the Challenge Series – one for each event?

You will receive one bib that should be used for both days. Please be sure to keep your bib after your Saturday run.

When should I pick up my packet?

We encourage Challenge Series participants to pick up their packets, shirts and other items at the Health and Fitness Expo on Friday. There is race day pick up on Saturday morning for bibs only before races begin, so you will still need to attend the expo to get your shirt and goody bag. If you cannot pick-up on Friday, Saturday is fine, but it is recommended you arrive by 6:00 a.m. to ensure ample time on site.

When and where do I get my third medal upon completing both days?

We will have a special tent outside of the finish line corral for medal distribution (on the north side of Superior by Public Square grassy area). Please look for the Challenge Series tent.


training and pace team

This is my first running event. Can you direct me to a training program?

Please visit the Training page. Fleet Feet Sports is our Official Training Partner. The Official Training program and other options are available for sign-ups.

Do you have a Pace Team?

Yes! Please go to our Pace Team page for more information. You may visit the pace team booth at our Health and Fitness Expo to meet members of the team, get your questions answered and get a wristband for Sunday.


out-of-town guests

Can you direct me to your host hotel as well as other hotels in close proximity to the start and finish line area?

Our host hotel is the Hyatt Regency at the Arcade and is within one mile from the start and finish. For the Hyatt's contact information and a list of other recommended hotels please visit the Hotel page on our website.

I am traveling to Cleveland for race weekend. Do you have any suggestions on things to do and where to eat?

There’s so much to do in Cleveland throughout the year, but especially during race weekend as well as a great variety of restaurants in many of our featured neighborhoods!  Check out our Plan Your Visit page and start getting ready to be #ALLINCLE! Also, be sure to follow us on social media and join our e-newsletter for special offers including discount admission tickets for the Rock and Roll Hall of Fame Museum, Cleveland Indians and other Supporting Sponsors!



Does Rite Aid own this event?

No, Rite Aid Pharmacy is the title sponsor of the event, and through its support, we are able to put on this event year after year.

Who are the other sponsors of the event? 

We are thrilled to partner with American Greetings, University Hospitals, Great Lakes Brewing Company, Tito's Vodka, Think Media Studios and more. To see the full list of sponsors, please click here.

How can I become a sponsor of the race? 

Our sponsorship program offers a variety of benefits and we will work exclusively with you to tailor a program that meets your organization's marketing goals, objectives and budgetary needs. We invite you to become a part or our team and enjoy the long-term benefits of being part of this long standing Cleveland tradition. To learn more about our sponsorship program click here.


I have a friend who would like to volunteer, can they help?

Yes! We welcome you to be a part of our Race Crew and join our Volunteer Program. We always need an extra set of hands! Please visit our volunteer page to learn about the opportunities available for volunteers. Our 2020 Volunteer Program registration will open in the FALL of 2019.

Is there something for my kids to do?

YES! On Saturday, there will be a Kids' Run. Distances are based upon the child's age, but everyone receives a commemorative t-shirt, goody bag and finisher's medal. There will also be food, drinks and more fun for the whole family. For more information on the Kids' Run, click here.

What can my family do while waiting for me to finish? 

The Great Lakes Brewing Company 26.3 Mile Rock Party is the answer! It is located at the finish line, and there will be live music, food, drinks, cheering and more! Family and friends are also encouraged to line the course to cheer for runners.


Do you have an Elite Running Program? 

Yes. We have a Marathon and 10K Elite Program. For additional information and how to apply, please contact our Elite Program Director, John Tope at ontherunus@comcast.net.


Do you have a Charity Program? How do I become a Charity Partner? 

Our 2020 Charity Program is now closed for new submissions. Please direct any questions to info@clevelandmarathon.com. Please view our current list of charity partners here.

handcycle division

Is there a Wheelchair and/or Handcycle Division in the race?

Yes, there is a Handcycle Division for the full marathon. There is a participant cap of 12 handcyclists.

Please review the UCI classification structure information. All entrants must meet these guidelines in order to register for the event.
Interested participants should contact Ralph Staph at cmi@clevelandmarathon.com for registration information and to obtain a copy of a special waiver that must be signed prior to race weekend.


rules and regulations

What are the age requirements for registering for a particular event? 

Participants under 18 must have a parent or legal guardian sign their Registration Waiver for all events. We do not recommend that participants under 18 run in the full marathon event.

Is there a bag or backpack policy? 

Bags and backpacks are strongly discouraged at the Start/Finish areas on race day. For participants, clear gear check bags will be provided and those must be used for gear check on race day. Spectators are asked to travel lightly as well. Those with diaper bags, purses and other items should note that their bags could be searched in the vicinity of the start and finish lines. Any unattended bags are subject to search and removal from the premises.

Are strollers or baby joggers allowed on the course?

NO. Strollers and baby joggers are prohibited.

Am I allowed to ride my bike on course to follow a participant?

NO. As part of our security measures, there are no spectators (on or off bikes) allowed on the official course. Only those part of the Official Medical team and Wheelchair exhibition pacers allowed.


Expo/packet pick-up

What is the Health and Fitness Expo? Do I have to go? Does it cost money? 

The Rite Aid Cleveland Marathon Health and Fitness Expo presented by University Hospitals is FREE and open to participants, their friends and family, and the general public. The Expo will be held on Friday and Saturday, May 15 and 16, 2020 at the Huntington Convention Center of Cleveland. Each registered participant is required to attend to pick up his/her race bib (including timing chip) and t-shirt. Please bring your I.D. or registration confirmation in order to pick up your packet.

Additionally, the Expo is a great place to get deals on shoes and clothing, sample new products and more. Check back on the website for speaker schedules, vendor info and other information.

Where is expo parking?

There are several available lots as well as metered parking near the expo center. Please see our website for various parking options and check for updates.

Can someone else pick up my bib and race packet for me?

YES! Someone other than the registered runner may pick up the race packet at the Expo. BUT - everyone must show an I.D. to get a packet. A photocopy will suffice, but no packets will be given out without proper I.D.

Can I pick up my race packet on race day?

No, there is no packet pick-up race day. All packets must be picked up at the Health and Fitness Expo. The only exception are the Saturday events; bibs may be picked up before the race and other items at the expo after the race.

I won't be able to participate; can I still pick up my t-shirt?

YES! Please stop by the Health and Fitness Expo and pick up your bib and t-shirt.

How can I become an exhibitor at the Expo?

Please contact us at info@clevelandmarathon.com to find out how to be a part of our two-day Health and Fitness Expo on May 15 and 16, 2020.

How do I get by bib number?

New this year, there are no preassigned bib numbers so no need to worry about it before going to the Health and Fitness Expo. When you arrive at the Expo, go to the packet pick-up area and find your race distance (marathon, 10K, etc).  When you check in, you will be assigned and receive your bib.  Please have your Race Roster confirmation or ID ready.  If you are picking up for another person, please have their Race Roster confirmation or ID ready and go to the area with their race distance. Please note: Shirts will be in the same area as bibs.


course and finish line

How long is the course open for each distance?

Marathon – 7 hours
Half Marathon – 4 hours
10K – 2 hours
5K – 1.5

Is the Cleveland Marathon hilly?

The course route is known to be one of the flattest and fastest courses in the country. There are a few hills here and there but for the most part we are flat. Please check out the course maps and elevation charts.

How many water stations are there on the course? What type of energy drink and gel are available? 

We have 20 water stations along the full marathon course; 10 on the half marathon course and three along the 10K course. In addition, there is one water station along the 5K course. Water station locations can be found on our course map (indicated by a water droplet). All water stations include Powerade; three locations will have energy gels. See list of water stop locations.

Is the water provided along the course clean and safe to drink? 

YES! The water we use on the course on race weekend is from hydrants that are flushed twice before race day. The hydrants are flushed two weeks before the race and once again the day before the race or race morning. The process we use to obtain the drinking water results is the same quality that a Cleveland resident would receive from turning on the faucet. The Cleveland Water Department tests the water quality and assures us that it is safe. We also purchase new hoses every year to ensure the highest level of quality for our participants. And, as an added safety feature, our water stop volunteers wear gloves while distributing the cups.



The Rite Aid Cleveland Marathon, Half Marathon and 10K courses are certified each year according to USATF standards, using a bike equipped with a calibrated measuring wheel and following the shortest possible route (tangents). Additional distance discrepancies are caused by the actual route run on the course and the accuracy of individual GPS units being used by runners.

Click here to read an article on course certification and the accuracy of GPS measurements.


Is the Rite Aid Cleveland Marathon a Boston Marathon qualifier?

YES! Our marathon course is measured and certified, and runners who meet the required Boston Marathon finisher's times at our race can qualify for Boston.

What is the temperature usually like on race day in Cleveland?

Typically, during the third weekend in May, the average high temperature in Cleveland is 69 degrees Fahrenheit. The low is 49 degrees. It's often chilly in the morning, but it warms up rather quickly. Layers are advised for all runners! For more details, please click here for the National Weather Service page. 

How do you time the events?

The Rite Aid Cleveland Marathon, Half Marathon, 10K and 5K will use MyLaps Timing.

The Rite Aid Cleveland Marathon is now an AbbottWMM Wanda Age Group Qualifier? What does that mean?

We have been chosen as one of the qualifying events for the AbbottWMM Wanda Age Group World Rankings which is comprised of a one-year qualifying period during which athletes in nine separate age groups can compete in over 50 marathons across the world to earn ranking points.

At the end of the qualifying period, the top ranked runners in each age group will be invited to the AbbottWMM Wanda Age Group World Championships, to be held in 2021. The rankings cover age groups from 40 and up. The qualifying period runs from October 13, 2019 - October 11, 2020.  Get more info here.