FAQs 

Registration

Is it safe and secure to register over the internet? 

YES! The Rite Aid Cleveland Marathon has partnered with Eventbrite. They are in compliance with The Payment Card Industry Data Security Standard (PCI DSS) which is a set of requirements designed to ensure that all companies that process, store or transmit credit card information maintain a secure environment. The website is safe, easy and secure.

Do you still accept paper registration forms?

We do. Please go to our Mail-In Registration page to download, print and mail your registration.

I registered for a Rite Aid Cleveland Marathon event and now I am unable to run. Can I get my money back or transfer to another year? 

We are sorry, but we do not offer refunds or transfers to future races.

How do I edit the information I entered in my registration? 

If you need to change any of the details mentioned below, someone from the Marathon Office will assist you. Please send your inquiry with edits to info@clevelandmarathon.com. Changes include: Name, Address, Email, Estimated Finish Time, T-Shirt Size, Nickname on Bib.

What if I sign up for one event, but my training doesn't go as planned? Can I switch races?

You may switch races, but please note the Rite Aid Cleveland Marathon will charge a $20 fee to switch your registration into another race (per switch) plus the difference in event fees (if upgrading).

Online event switching is available until April 1, 2017. If an event is still open at the Expo/packet pick-up, switching will be permitted for $20 plus the difference in event fees should you upgrade.

After April 1, there will be no online switching available until the Health and Fitness Expo.

Once the caps for each event are met, no new registration or race switches will be permitted.

For specific instructions, click here.

I already registered, but cannot run. Is there a way to transfer my registration to someone else?

There are no transfers to another person at this time. If you are unable to participate in your event, you may switch to another event, or you are entitled to pick up your t-shirt and goody bag at the expo.

Can't I just "give" my entry to my friend if I cannot run?

No. Due to USATF rules and regulations, each participant must register himself/herself and sign his/her own waiver. Any walker or runner who is participating with another participant’s bib number can be disqualified at the discretion of the race director.

I do not remember if I registered and need another confirmation email? 

Check your email to see if you received a new order confirmation with a summary of your transfer. You can also log in to your Eventbrite account to access your order and see what type of ticket you have. For additional instructions, click here.

What is included in my entry fee?

Every participant will receive a short-sleeved shirt (tech shirt for half and full marathoners), Goody Bag and a Virtual Race Bag. All finishers receive a medal. Additionally, entry fees are used to ensure that the course is free of cars and safe for all participants. There is water and Powerade at every water station on course and refreshments at the finish line.

Can I change my estimated finish time or corral assignment?

Yes. If you entered your estimated finish time incorrectly during registration, or if your pace has increased since you registered, please contact the Marathon office for correction: info@clevelandmarathon.com

Changes must be made before bibs go to print - no later than April 1, 2017.

If you do not make the above deadline, you may switch corrals at the Health and Fitness Expo, but you must go to the Solutions Desk and speak to a registration manager.

If you are attempting to move into one of the seeded corrals, you must provide proof of qualifying time.

How do I get my nickname on my bib?

When you register you will be prompted to enter a name or nickname on your bib. This feature is only available for a limited time until bib printing begins. The cut-off for bib customization is April 1, 2017.


 

Challenge Series

What is the Challenge Series?

Introduced in 2016, the series was developed for those who were ready to challenge themselves by running two days in a row (Saturday and Sunday) and to add more variety to the race weekend event choices. Participants can choose from 1 of 3 levels and will receive special incentives for completing the series. See more details here.

Why not just run two individual events – what is the difference?

Participants in the series receive much more than they would if just registering for two individual events. Each challenge participant receives two shirts (one cotton and one tech), 3 medals (including a special challenge level medal), virtual race bag and special goody bag including Cleveland Marathon exclusive swag.

What is the deadline to register for the Challenge Series?

The Challenge Series deadline to register for 2017 will be April 1 unless otherwise announced.

Can you explain the fee for the Challenge Series?

The fee is based upon the combined entry fees for the two separate events, plus $5 or $10 (depending upon the level). The extra fees account for the special swag bag and third medal that are exclusive to Challenge Series participants.

Will I receive two separate bibs for the Challenge Series – one for each event?

You will only receive one bib that should be used for both days. Please keep that in mind when picking up your packet.

When should I pick up my packet?

We encourage Challenge Series participants to pick up their packets, shirts and other items at the Health and Fitness Expo on Friday, May 19, 2017. There is race day pick up on Saturday morning before the 5k and 8k begin, however, we do not want participants to feel rushed and anxious and also we may not have everything available on site (shirts, goody bags, etc). If you cannot pick-up on Friday, Saturday is fine, but it is recommended you arrive by 6:30 a.m. to ensure ample time on site.

When and where do I get my third medal upon completing both days?

We will have a special tent outside of the finish line corral for medal distribution. Please look for the Challenge Series tent.


 

training and pace team

This is my first running event. Can you direct me to a training program?

Please visit the Training page. Fleet Feet Sports is our Official Training partner. The Official Training program and other options will be available in the Fall of 2016. Please stay tuned for updated information for 2017.

Do you have a Pace Team?

Yes! Please go to our Amenities page for more information. You may visit the pace team booth at our Health and Fitness Expo to meet members of the team, get your questions answered and get a wristband for Sunday.


 

out-of-town guests

Can you direct me to your host hotel as well as other hotels in close proximity to the start and finish line area?

Our host hotel is the Hyatt Regency at the Arcade and is within one mile from the start and finish. For the Hyatt's contact information and a list of other recommended hotels please visit our Hotel page on our website.

I am traveling to Cleveland for race weekend. Do you have any suggestions on things to do and where to eat?

There’s so much to do in Cleveland throughout the year, but especially during race weekend as well as a great variety of restaurants in many of our featured neighborhoods!  Check out our Plan Your Visit page and start getting ready to be #ALLINCLE! Also, be sure to follow us on social media and join our e-newsletter for special offers including discount admission tickets for the Rock and Roll Hall of Fame Museum, Cleveland Indians and other Supporting Sponsors!


 

SPONSORS

Does Rite Aid own this event?

No, Rite Aid Pharmacy is the title sponsor of the event, and through its support, we are able to put on this event year after year.

Who are the other sponsors of the event? 

We are thrilled to partner with American Greetings, Great Lakes Brewing Company, Mace, Think Media Studios and more. To see the full list of sponsors, please click here.

How can I become a sponsor of the race? 

Our sponsorship program offers a variety of benefits and we will work exclusively with you to tailor a program that meets your organization's marketing goals, objectives and budgetary needs. We invite you to become a part or our team and enjoy the long-term benefits of being part of this long standing Cleveland tradition. To learn more about our sponsorship program click here. Our 2017 Sponsor Packet will be available soon!


VOLUNTEERS & SPECTATORS

I have a friend who would like to volunteer, can they help?

Yes! We welcome you to be a part of our Race Crew and join our Volunteer Program. We always need an extra set of hands! Please visit our volunteer page to learn about the opportunities available for volunteers. Our 2017 Volunteer Program will be ready in the Fall of 2016.

Is there something for my kids to do?

YES! On Saturday, May 20, 2017 there will be a Kids' Run. Distances are based upon the child's age, but everyone receives a commemorative t-shirt, goody bag and finisher's medal. There will also be food, drinks and more fun for the whole family. For more information on the Kids' Run, click here.

What can my family do while waiting for me to finish? 

The Great Lakes Brewing Company 26.3 Mile Rock Party is the answer! It is located at the finish line, and there will be live music, food, drinks, cheering and more! Family and friends are also encouraged to line the course to cheer for runners.


ELITES

Do you have an Elite Running Program? 

Yes. We have a 10K Elite Program. For additional information and how to apply, please contact our Elite Program Director, John Tope at ontherunus@comcast.net.


CHARITY PROGRAM

Do you have a Charity Program? How do I become a Charity Partner? 

Our 2017 Charity Program Packet will be ready for submissions in the Fall. Please direct any questions to info@clevelandmarathon.com. Please view our current list of charity partners HERE.


WHEELCHAIR EXHIBITION

Is there a Wheelchair and/or Handcycle Division in the race?

Yes, there is a Wheelchair Exhibition for the full marathon division. There is a participant cap of 12 handcyclists.

Please review the UCI classification structure information. All entrants must meet these guidelines in order to register for the event.
Interested participants should contact John Squires at jpsquires@att.net for registration information and to obtain a copy of a special waiver that must be signed prior to race weekend.


 

rules and regulations

What are the age requirements for registering for a particular event? 

Participants under 18 must have a parent or legal guardian sign their Registration Waiver for all events. We do not recommend that participants under 18 run in the full marathon event.

Is there a bag or backpack policy? 

Bags and backpacks are strongly discouraged at the Start/Finish areas on race day. For participants, clear gear check bags will be provided and those must be used for gear check on race day. Spectators are asked to travel lightly as well. Those with diaper bags, purses and other items should note that their bags could be searched in the vicinity of the start and finish lines. Any unattended bags are subject to search and removal from the premises.

Can I wear headphones on the course? 

YES. Because USA Track & Field (USATF), the governing body for long distance running in the United States, recently revised their safety rule (#144.3b) banning the use of headphones and other music devices at all USATF-sanctioned running events, the Rite Aid Cleveland Marathon may now allow runners in non-championship races to wear headphones on the course. All participants wishing to pursue prize money, must still obey USATF rules (#144.3).

Are strollers or baby joggers allowed on the course?

NO. Strollers and baby joggers are prohibited.

Am I allowed to ride my bike on course to follow a participant?

NO. As part of our security measures, there are no spectators (on or off bikes) allowed on the official course. Only those part of the Official Medical team and Wheelchair exhibition pacers allowed.


 

Expo/packet pick-up

What is the Health and Fitness Expo? Do I have to go? Does it cost money? 

The Health and Fitness Expo is FREE and open to participants, their friends and family, and the general public. The Expo will be held on Friday and Saturday, May 19 & 20, 2017 at the Huntington Convention Center of Cleveland. Each registered participant is required to attend to pick up his/her race bib (including timing chip) and t-shirt. Please bring your I.D. in order to pick up your packet.

Additionally, the Expo is a great place to get deals on shoes and clothing, sample new products and more. Check back on the website for speaker schedules, vendor info and other information.

Where is expo parking?

There are several available lots as well as metered parking near the expo center. Please see our website for various parking options and check for updates.

Can someone else pick up my bib and race packet for me?

YES! Someone other than the registered runner may pick up the race packet at the Expo. BUT - everyone must show an I.D. to get a packet. A photocopy will suffice, but no packets will be given out without proper I.D.

Can I pick up my race packet on race day?

No, there is no packet pick-up race day. All packets must be picked up at the Health and Fitness Expo.

I won't be able to participate; can I still pick up my t-shirt?

YES! Please stop by the Health and Fitness Expo and pick up your bib and t-shirt.

How can I become an exhibitor at the Expo?

Please visit our Expo page and find out how to be a part of our two-day Health and Fitness Expo on May 19 and 20, 2017!


 

course and finish line

How long is the course open for each distance?

Marathon – 7 hours
Half Marathon – 4 hours
10K – 2.5 hours
8K – 1.75
5K – 1.5

Is the Cleveland Marathon hilly?

The course route is known to be one of the flattest and fastest courses in the country. Please check out the course maps and elevation charts.

How many water stations are there on the course? What type of energy drink and gel are available? 

We have 20 water stations along the full marathon course; 10 on the half marathon course and three along the 10K course. In addition, there is one water station along the 5K & 8K courses. Water station locations can be found on our course map (indicated by a water droplet). All water stations include Powerade; three locations will have energy gels. See list of water stop locations. Please note, these locations are subject to change for the 2017 race.

Is the water provided along the course clean and safe to drink? 

YES! The water we use on the course on race weekend is from hydrants that are flushed twice before race day. The hydrants are flushed two weeks before the race and once again the day before the race or race morning. The process we use to obtain the drinking water results is the same quality that a Cleveland resident would receive from turning on the faucet. The Cleveland Water Department tests the water quality and assures us that it is safe. We also purchase new hoses every year to ensure the highest level of quality for our participants. And, as an added safety feature, our water stop volunteers wear gloves while distributing the cups.


other

Is the Rite Aid Cleveland Marathon a Boston Marathon qualifier?

YES! Our marathon course is measured and certified, and runners who meet the required Boston Marathon finisher's times at our race can qualify for Boston.

What is the temperature usually like on race day in Cleveland?

It is a surprise! For the past few years we have seen every type of weather during the race. 2016 was an epic year and included all of the elements including rain, hail, wind--then sun. In previous years we've experienced very warm and humid temps.

Typically, during the third weekend in May, the average high temperature in Cleveland is 69 degrees Fahrenheit. The low is 49 degrees. It's often chilly in the morning, but it warms up rather quickly. Layers are advised for all runners! For more details, please click here for the National Weather Service page. 

How do you time the events?

The Rite Aid Cleveland Marathon, Half Marathon, 10K, 8K & 5K will use the B-tag timing system created by ChronoTrack Systems.

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