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26.3 Mile Finish Line Rock Party


Registration Changes

Update Personal Information, Switch Events, Bib Transfers


UPDATE OR EDIT YOUR PERSONAL INFORMATION

1. CLICK HERE TO LOG IN
or Copy/Paste: https://myevents.active.com/login.jsf
2. Under "My Events" choose "Edit Registration Information"
3. Update any personal changes.


SWITCH EVENTS

Please review the following instructions before switching events. There is a $20 administrative fee to switch events.

1. CLICK HERE TO LOG IN
or Copy/Paste: https://myevents.active.com/login.jsf
2. Click on Change event category
3. Select the new event you would like to register for
4. You will be asked to complete any new questions, not already completed from your original registration
5. If you switch events, you will be charged the difference in fees you paid orginally and whatever the current fees are, plus Active processing fees and a $20 switch fee.

NOTE: Switching will ONLY take place if the event you are switching into is not sold out.


TRANSFER YOUR SPOT TO ANOTHER PERSON

Please review the following instructions before transferring to another person. There is a $20 transfer fee that will be charged to the person who is leaving the event (original participant). The person taking their place wil be responsible for registering themselves at the current event fee (not an earlier fee).

ORIGINAL PARTICIPANT
1. CLICK HERE TO LOG IN
or Copy/Paste: https://myevents.active.com/login.jsf
2. Click on Transfer registration to another athlete
3. Insert the new participant's email address and click Submit

NEW (ACCEPTING) PARTICIPANT
1. The transferee (new participant) will receive an email with instructions to register and will pay the current price of the selected event.
2. Follow the Claim this registration link
3. Sign in with ACTIVE.com account or enter email address as a new user
4. Complete the registration form and pay the current registration fees plus processing fees.
5. Review cart and check out
At this point the transfer process is complete and the original registration has been cancelled.

There is a $20 fee charged to the transferor (person giving up their entry) plus processing fees, that will be charged to the transferor once the transferee accepts the registration. This will be deducted out of the registration fee refund that the transferor gets.

NOTE: The system will NOT refund the original registration until the new participant has accepted and completed the transfer. The original registrant will not receive a refund of the Active Processing Fees or any USAT membership fees (if applicable).

NOTE: Transfers can only be completed into the same category. Example: If the original registration was for the 5K, the new registration must also be for the 5K.

NOTE: If a registration has transferred between categories BEFORE it is intended to transfer to a participant, this action will not be allowed to be completed.


CLAIM REGISTRATION
If a participant was registered by someone else or entered as an offline registration by the event director, they can claim their registration by logging into http://myevents.active.com.

NOTE: In order to claim the registration, the participant will need an ACTIVE.com user account and the Registration ID.

1. CLICK HERE TO LOG IN
or Copy/Paste: https://myevents.active.com/login.jsf
2. Enter the Registration Number into the Claim Registration text box
3. Click the Go button
4. Confirm all registration information and click the Save button
5. The event registration will now appear in the list of events on the My Event web page

NOTE: It is very important that you confirm all registration information, as any changes will be overridden on all existing event registrations.
NOTE: Do not claim a registration that does not belong to you.


Deadline for Self-Editing in Active is April 15th, 2015



Rite Aid Cleveland Marathon Sponsor page

29525 Chagrin Blvd. Suite 215 Pepper Pike, Ohio 44122 Phone: 800-467-3826 Fax: 216-378-0143
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